Frequently Asked Questions (FAQ) About MassTortSource
Have more questions? Don’t hesitate to reach out!
General Questions
What types of law firms do you work with?
We work with plaintiff firms of all sizes, from solo attorneys to large-scale operations. Whether you’re looking to expand your docket or scale up an existing campaign, we can support you.
Are the leads exclusive?
Yes. All leads we generate for your selected campaign are exclusive to your firm. We do not resell or share your leads with other firms.
Where do the leads come from?
We generate leads through SEO-driven content across our owned network of legal websites, plus organic YouTube and social media content. No third-party resellers or recycled lists.
Lead Quality & Delivery
How are leads delivered?
Leads are sent in real time to your email, phone line, or CRM, whichever method fits your intake process. We also offer live call transfers for firms that prefer direct connections.
Are the leads qualified before being sent?
No, we do not pre-screen or qualify leads. We run legal marketing campaigns through our owned websites, and when someone reaches out through a relevant page, that inquiry is routed straight to your firm’s intake team. You receive the raw lead in real time and are responsible for follow-up, intake, and determining eligibility, just as if that lead had come through a campaign on your own website.
What happens if a lead is invalid?
We do not charge for clearly invalid leads (e.g., spam, duplicates, obviously wrong tort). Our team reviews all concerns you rise fairly.
How fast should we follow up with leads?
Immediately. Responding within 5 minutes can increase conversion by up to 21x. Legal leads are time-sensitive and highly competitive.
Campaign Options
What types of mass torts can you generate leads for?
We support nearly all major mass torts, for example PFAS, Ozempic, Suboxone, Roundup, Zantac, and more. Custom campaigns are available upon request.
Can you target by location or plaintiff type?
Yes. While this kind of targeting might not always be 100% accurate, we can build campaigns targeting specific states or demographics like veterans or parents. Custom filters may affect pricing and the volume of leads generated will likely be less.
What if a tort is not listed on your website?
No problem, we can build a custom campaign just for your tort.
Pricing & Packages
Do you offer flat-fee and pay-per-lead options?
Yes. You can choose a flat monthly fee or pay-per-lead (CPL) based on your preferences and volume goals.
What is included in the flat-fee plan?
You get all the leads generated from your assigned funnel. If we don’t meet a minimum lead count, your monthly fee is reduced accordingly.
Do you charge before leads start coming in?
No, we don’t charge you until lead delivery begins.This can take between 1 and 3 months.
Is there a minimum commitment?
Yes. Because we build dedicated campaigns, we typically require a 6-month minimum to ensure results and ROI.
Can I switch plans later?
Yes. You can switch between CPL and flat-fee models as your needs change. However you can only switch once within a 6 month window unless there is a big change in the mass tort you are targeting.
Legal Compliance & Ethics
Are your campaigns legally compliant?
Yes. All lead forms include mandatory opt-in checkboxes and phone calls clearly state that the caller could be routed to a third party.
Do you follow HIPAA guidelines?
We don’t collect sensitive medical records.
Does submitting your form create an attorney-client relationship?
No. We include clear disclaimers that form submissions do not create an attorney-client relationship.
Getting Started
How fast can we go live?
Some campaigns can be activated within 48–72 hours after onboarding, but most campaigns take 1-3 months to start generating leads, sometimes longer.
Can I see sample leads before signing up?
Yes. We can provide anonymized lead samples, call recordings, or traffic demos upon request.
How do I get started?
Fill out our contact form or request a consultation. We’ll walk you through pricing, campaign setup, and everything else you need to get going.