How to Buy Signed Mass Tort Cases?
You usually can’t legally “buy signed mass tort cases” like a commodity. In most cases, the core issue is ABA and state ethics rules.
In particular, rules governing fee-splitting with non-lawyers and paying for recommendations and referrals vs paying for advertising or lead gen often get in the way.
There are also overall limits on “selling” legal matters. The rules around the sale of a legal practice sale rules mean you can’t just buy cherry-picked signed tort cases.
Just because there aren’t ways to buy signed cases doesn’t mean there aren’t low friction ways to sign plaintiffs.
In this guide we will go deeper on the ethics rules around buying signed mass tort cases and talk about how you can actually get signed plaintiffs legally.
What You Can Do Legally
Instead of “buying signed cases,” some ways that firms legally acquire signed cases is by paying for:
- Marketing services
- Lead brokerage services
- Outsourced campaigns run on owned media (lead gen company routes leads to your firm)
Co-counsel agreements are another way to get signed cases without doing the marketing yourself, but that is outside the scope of this post.
Note: The rest of this page is going to explain your options in detail. That said, if this entire situation frustrates you, then check out our low friction mass tort lead generation service.
Define the Goal: What Counts as a “Signed Mass Tort Case”?
Let’s talk about why signed cases matter more than any other marketing metric.
“Signed” Means the Firm has a Real Attorney-Client Relationship
A “signed” case generally implies that the claimant:
- Passed screening for the tort
- Completed intake
- Executed a retainer (and often medical authorizations)
Why “Signed” is the Only Metric That Matters
It’s good that you are looking for signed cases. Many lawyers make the mistake of measuring their lead generation efforts alone. That doesn’t work because cases make money for the firm and leads are not cases. Your unit economics should be measured at cost per signed case and cost per filed case.
The Legality: Is It Legal to Buy Signed Mass Tort Cases?
Many firms ask this question. The short answer is no. As far as we are aware, a lawyer cannot simply buy signed cases.
The idea sounds simple. Pay for signed clients and grow your docket. Ethics rules make it far more complex though.
The ethical rules limit how cases can be obtained. These rules focus on fee sharing, referrals, and the sale of a law practice.
The Ethical Problem with “Buying Signed Cases”
ABA Model Rule 5.4 generally prohibits lawyers from sharing legal fees with non-lawyers, with limited exceptions.
When payment to a non-lawyer depends on signed clients or legal fees, it often looks like fee-splitting.
ABA Model Rule 7.2 allows lawyers to pay for advertising but restricts payment for recommendations or referrals.
The ethics rules separate referrals from advertising. Paying for “referrals” or “recommendations” is restricted. Paying reasonable advertising or lead-gen costs is typically allowed if handled correctly.
ABA Model Rule 1.17 governs the sale of a law practice and does not permit cherry-picking individual cases.
Transferring cases must follow strict guidelines. Buying selected “cases” can raise professional responsibility concerns unless it qualifies as a lawful sale of a law practice. Cherry-picking high-value cases is not permitted.
The Real Playbook: How Law Firms Get Signed Mass Tort Cases
There is no single trick to signing mass tort cases at scale. Firms depend on organized systems.
Some build those systems in-house. Some outsource pieces of their system. Some buy raw leads. Each path has tradeoffs and generally the more expensive that a path is, the least friction it has.
Below are four common models.
Model 1 – Generate Your Own Leads
What this system entails is doing your own in-house marketing to generate signed cases. The downsides are that this can be both time and cost intensive. It also requires marketing knowledge and skill.
Why in-house is the long-term ROI king (when you have ops capacity)
When you do your own marketing you have a lot of control. When you execute it right, you can get a ton of leads in a self reliant way.
When you run marketing yourself, you control the levers.
You control:
- cost per lead
- lead quality
- brand trust
- how fast someone gets a call back
- the conversion rate
That level of control and ROI compounds over time. But it requires staff, systems, and discipline.
Channels that can produce mass tort leads
1. SEO
You build your website in such a way that you get traffic from search engines. You’d specifically make pages around:
- lawsuit overviews
- eligibility criteria
- symptoms
- specific products or injuries
Search traffic builds slowly and this is a long term initiative. Over time, it can reduce reliance on paid lead prices that can swing month to month. Owned traffic also gives you more control over the messaging you use in your marketing.
2. Meta Ads
Meta ads allow you to run paid social campaigns on both Facebook and Instagram. This means you pay money and the platform shows your ads to users.
Facebook remains massive at the awareness stage. Facebook has more than 3 billion monthly active users worldwide so it’s a huge source of marketing potential.
According to Sprout Social, across industries, Facebook ads have an average conversion rate of about 8.78%.
That scale matters, Meta’s size and technology allows testing at speed.
Meta isn’t the only choice for social ads, but it’s arguably the best one.
3. Search Ads
Search ads, similar to social ads, are when you pay money to a search engine and they show your ad to users. Search ads work best when:
- the tort is widely known
- eligibility is clear
- people are actively searching
The intent of searchers is high and paying for placements is quicker than doing SEO. The downside is this costs a lot of money and you need to pay to keep ads going.
4. YouTube
Video can educate before intake ever speaks to the lead. YouTube is a top search engine.
You can catch users who are searching for more information but prefer video.
Model 2 – Hire an Agency to Run Campaigns
You own intake and signing but someone else does the marketing for you.
Many firms hire agencies for speed and expertise, and also so they can spend their time doing lawyer work.
A key aspect of hiring an agency is that they will market on behalf of your brand using your own website.
What an Agency Should be Responsible For
If you hire a marketing agency or consultant, they should handle the entire process of marketing up until the lead contacts your firm.
They should provide regular reports proving they are providing high ROI.
What you must control
If you hire a marketing company, here is what you need to do to protect your ROI.
Speed-to-lead (follow-up speed)
Response times change outcomes, you need to follow up quickly.
When outreach occurs in the first five minutes, InsideSales reports conversion rates can rise by up to 8x.
Other research published by InsideSales found that average response times can top 40 hours, and approximately 50% of leads are ignored.
Intake Scripting + Qualification Discipline
Marketing agencies cannot fix poor intake. There are companies you can hire to do that part for you too.
I suppose if you pay for effective marketing then pay for effective intake, thats a pretty close way to acquire signed cases with low friction.
But if you do it yourself make sure:
- You have a strong script
- Not to miss calls
- Have a system for qualifying leads
If you are going to pay for marketing then make sure your intake system is ready or you will be wasting your budget.
Model 3 – Buy Leads from Brokers
This is common in mass torts, you just pay someone for leads. That means they send you the details of people who are possibly eligible for the mass tort.
Keep in mind, you are not buying signed cases, you are buying contact data.
Although this may sound great, a lot of these lead brokers sell low quality leads.
What you’re buying in reality
Most lead brokers are middlemen. They have contacts who are professional marketers or law firms that generate leads. They buy those leads and resell them to you.
Benchmarks you can use for budgeting
If you do decide to go this route, make sure you aren’t overpaying. Here is a number you can benchmark your lead purchase against. Keep in mind, this is just adspend and there are other costs that are unaccounted for that this number does not include.
The WordStream industry analysis lists Attorneys and Legal Services at $104.58 CPL, placing it toward the high end of the spectrum.
Legal is expensive, mass torts can be even more expensive.
Broker-lead risk factors
Take time to vet a broker’s leads. Ask the broker questions before you start:
- Are the leads recycled or exclusive?
- How old are the leads you will be receiving?
- What claims appeared in the ads?
- Is a call center screening them first?
You may get low quality leads if the answers to these questions aren’t right. But what’s worse, is if the broker’s marketing is not compliant, your firm may inherit the associated risk.
Model 4 – Hire a Lead Gen Company That Runs Owned Websites (Then Routes Leads to You)
This model is a great happy medium between marketing and buying leads from a broker.
The lead gen company uses their own digital assets and pays for:
- SEO
- paid social
- native ads
- other media
You pay for:
- leads
- calls
- or a flat campaign fee
Your firm receives inquiries that are high quality like with marketing, but you don’t need to involve yourself in the marketing.
Compliance-Critical Rule: Lead Generator Cannot “Recommend” You
The ABA’s comments to Rule 7.2 warn that lawyers must not pay a lead generator who creates the impression it is recommending the lawyer. (Fact #11)
Payment for advertising and lead generation is permitted. Payment for recommendations is restricted. That distinction matters.
How to Find a Company Like This
Does this model sound good to you? Well this is the exact service we offer. You can contact us today for a free consultation about our mass tort lead generation services.
How to Think About ROI
In marketing, ROI is the only thing that matters. Signed cases pay the bills, leads don’t. Now to take this whole thing home, let’s quickly review the “dos” and “don’ts” of trying to get signed mass tort cases with low friction.
Dos and Don’ts of Mass Tort Signed Case Acquisition
Don’t Buy “Signed Cases” From Random Sellers
Paying for signed cases from unknown sources creates serious risk. Ethics issues can arise. Fraud risk increases.
Do Build a Compliant Acquisition System Instead
Think in and build systems:
marketing → lead → intake → signed
Build it internally. Or outsource it. Set benchmarks and follow them. Track cost per signed case.
